Retail Operations in the Digital Age

This paper addresses how “Flow Planning” works, how it changes the operations of retail in the digital age and how new and/or revised practices such as each picking are required best practices for order fulfillment.

Flow Retail Planning creates a seamless experience to-and-through each stage of the supply chain ensuring that the entire retail channel is a natural extension of the brand. Retailers working with their stakeholder partners can accelerate and optimize the entire customer journey by linking their IT solutions and by automating sales, marketing, and fulfillment processes. Thus, resulting in higher revenue, faster velocity between each process, and higher efficiency due to reduction in complexity, on both the demand and the supply sides of the supply chain. Retailers need to create an edge over their competition and the “Flow” process provides the platform through definition and mapping of each stage of the end-to-end processes. Flow Planning identifies each of the touch point’s retailers and their strategic partners utilize throughout the “end-to-end process” or from “design-to-delivery” to expand their business, layer on new opportunities, and partners, and ultimately optimize sales.